The mis-selling of loans, (homeowner, car loans and credit card), and the insurance sold alongside them, known as PPI is one of the biggest rip-offs carried out by banks
Around 50% of the 20 million PPI (Payment Protection Insurance) policies sold in the UK were mis-sold. In many cases, people were pressured into buying PPI, being told it was a condition of getting the loan. In others, policies turned out not to be worth the paper they were written on when the time came to claim.
The good news is there is a very high success rate for those making claims against lenders/ banks. Fines of more than £22 million were levied against Lenders, for mis-selling, in 2008. Although customers are able to make independent claims for refunds, most are reluctant to take on these mega-institutions on their own.
This is where First Refunds come in. They are regulated by the Ministry of Justice, which officially enables them to manage claims on behalf of these people. The majority of cases are clear-cut. Where there is any doubt, First Refund have the authority to obtain all data on the sale of the loan / PPI including all recordings of telephone calls made between the lender and customer.
For this service First Refund charge absolutely nothing until the claim is successful, and at this point their fee is 25% of the monies reclaimed. The process takes on average 8 – 12 weeks. Occasionally, when a settlement cannot be reached, a case is referred to the Financial Ombudsman to make a judgement. Although this process can take longer it is usually successful for the claimant (the success rate currently stands at 90%+).
Most of their claims fall under two categories:
1) PPI mis-selling
This is the mis-selling of single premium insurance policies sold alongside car loans, homeowner loans and credit cards, usually taken out to cover the loan premiums should the customer not be able to keep up payments– due to redundancy, illness, etc. There are as many as twelve reasons constitutes mis-selling, with the two most common being
• the customer was pressured into taking it, and
• the term of the PPI is different to the term of the loan.
PPI is considered ‘mis-sold’ if the lender or broker was guilty of just one of the twelve misdemeanours, (a full list is on the web-site www.FirstRefunds.com). PPI refunds are up to 20% of the value of the entire loan.
The sale of PPI is such a scam, that it has now been banned by the FSA.
2) Undeclared Broker Commissions.
Unless the financial broker declares to the borrower exactly how much they received in commission on the sale of a loan, the whole commission is reclaimable under established UK case law. This is further strengthened if the broker also charged a separate broker fee. Millions of broker commissions are undeclared and many of the big banks are making provision to pay back up to 15% of the value of the loans they gave out.
Click the link today to find out more, and to start claiming back monies that you may be entitled to!











